Media upload, select file button not responding

jsprhrmsn · Member · Dec 5, 2011 at 6:37 pm
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Since last weekend I experience lots of problems when uploading pictures.

When creating a new bog entry, the “add media” icon responds once in a while to get the white Ajax popup, but the “select file” button does not respond at all.
I experience this in Safari, Chrome and Firefox.

So my question, as I could not find anything regarding this matter, is there any know bug regarding the media uploader or is it just me? (before I always word fine)

Osx 10.7.2 (all updated etc. etc.)

Thanks!

The blog I need help with is: (visible only to logged in users)
timethief · Member · Dec 5, 2011 at 6:41 pm
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You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/
jsprhrmsn · Member · Dec 5, 2011 at 6:44 pm
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Flash is up to date (also checked the link) as sometimes the white popup appears.
The actual link to selecting the files is not responding.
jsprhrmsn · Member · Dec 5, 2011 at 6:55 pm
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Were talking about the “select files” button, that does not respond.

http://farm8.staticflickr.com/7005/6461209031_2689f6da02_o.png
timethief · Member · Dec 5, 2011 at 7:07 pm
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Hello again,
Will you please report your issue and details to Staff?
jsprhrmsn · Member · Dec 7, 2011 at 6:30 pm
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Done.

Another issue: selecting the tags out of the list is also many times not loading.

I have downloaded Mars Edit for Mac to avoid the annoying web application as much as possible as it does not work correct!!
timethief · Member · Dec 7, 2011 at 6:32 pm
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Hello again,
Will you please report your issues and details to Staff?
timethief · Member · Dec 7, 2011 at 6:33 pm
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Here is some information they may need:
1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. It sounds like there could be a problem with your ISP. Can you access any of these directly?

http://s0.wp.com/

http://s1.wp.com/

http://s2.wp.com/

2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

3.Which browser and version of it are you using?

4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

5. Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

6. Do you have third party cookies enabled?

7. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

8. Do you have another browser you can try?

9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

10. Have your tried resetting your router and modem?

11. Have you had any recent operating system and/or security program updates?
jsprhrmsn · Member · Dec 7, 2011 at 6:36 pm
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It worked before, and on several computers at home and at work (cable connected) with OSX at home and Linux at work, but lately I experience many load errors as it does not work as before.
nolathe · Member · Dec 7, 2011 at 6:38 pm
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When adding media I use to have two buttons, one for pictures and one for video. A few weeks ago that was changed to one “add/media” button and now virtually impossible to upload any length video. Support folks do not respond afer several requests. I am getting pissed off!
timethief · Member · Dec 7, 2011 at 6:42 pm
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It worked before, and on several computers at home and at work

All things change > Drag & Drop Media Uploader & Flyout Dashboard Menus.
nolathe · Member · Dec 7, 2011 at 6:46 pm
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Thank you, will try that. Dissappointed in Staff’s failure to respond. Thank you again.
nolathe · Member · Dec 7, 2011 at 7:31 pm
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Trying the “drag and drop” for video upload, the drop box does not appear and shown with examples.
timethief · Member · Dec 7, 2011 at 7:34 pm
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@nolathe
Will you please answer the questions above? https://en.forums.wordpress.com/topic/media-upload-select-file-button-not-responding?replies=13#post-764308
nolathe · Member · Dec 7, 2011 at 8:04 pm
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recently upgraded McAfee security
timethief · Member · Dec 7, 2011 at 8:06 pm
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Will you please report your issues and details to Staff?
nolathe · Member · Dec 7, 2011 at 8:08 pm
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How do I enable third party cookies? Reporting this to staff is useless.
timethief · Member · Dec 7, 2011 at 8:15 pm
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How do I enable third party cookies?

As you failed to provide an answer to which browser and which version of it are you using, I’m sorry but I have no answer for you.
timethief · Member · Dec 7, 2011 at 8:19 pm
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Google search results:
Enabling and disabling cookies on Firefox
Managing cookies – This article applies to the Google Chrome browser on Windows, Mac, Linux, and Chromebooks.
nolathe · Member · Dec 7, 2011 at 8:19 pm
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google chrome. I went through your questions and checked to make sure everything was up to date.

No items found.