Media upload, select file button not responding

timethief · Member · Dec 7, 2011 at 8:21 pm
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google chrome – which version
Is it a stable version or a BETA (buggy) version?
nolathe · Member · Dec 7, 2011 at 8:35 pm
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Windows Vista and 3rd party cookies were enabled
timethief · Member · Dec 7, 2011 at 8:44 pm
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Windows Vista is an operating system. it is not a browser.If you do not know which version of the Chrome browser you are using click this link and the information will be automatically supplied to you.
nolathe · Member · Dec 7, 2011 at 8:51 pm
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I have already uninstalled Chrome and am trying Internet Explorer 9.0, same results
nolathe · Member · Dec 7, 2011 at 8:53 pm
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I turned off the firewall, same results
timethief · Member · Dec 7, 2011 at 9:00 pm
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Read this section of the support documentation http://en.support.wordpress.com/https/
Are you using http:// or https:// ?
nolathe · Member · Dec 7, 2011 at 9:02 pm
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As suggested from your list, I have already made that change too. Would any of this require me to re-boot? That I have not done.
timethief · Member · Dec 7, 2011 at 9:05 pm
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I log-out and reboot after every change I make to my browser settings as that’s what’s recommended for all browsers.
nolathe · Member · Dec 7, 2011 at 9:18 pm
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Rebooted and same results. Everything in the Library works fine and I can post pictures from the computer. I just can not upload videos from the computer to the post or library.
nolathe · Member · Dec 7, 2011 at 9:22 pm
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I have done this many times without any problems until just recently when they changed to the one button for media.
nolathe · Member · Dec 7, 2011 at 9:35 pm
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timethief- thanks for your time and help. This is going no where fast and Support Staff remain on mute. I have a great deal of time, money and effort into this blog site but I may just have to move on. thanks again.
timethief · Member · Dec 7, 2011 at 9:35 pm
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Have you tried disabling McAfee temporarily?

Do you have access to another computer? If so then please try using it and see what you experience.
jsprhrmsn · Member · Dec 20, 2011 at 11:42 am
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Any news regarding updates?

It’s really bad how it works, and I am forced to use MarsEdit in order to be able to write.

Media select button
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List of recently used tags

Not responding many many many times, on different browsers, computers and OS.
gunillasolara · Member · Dec 20, 2011 at 12:23 pm
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I can’t upload videos any more. When pushing on “add video or sound” all the other buttons disappear. A read crossmark at the uploaded URL (all types of) and then nothing more to push. Please!
timethief · Member · Dec 20, 2011 at 6:14 pm
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Hello there,
Will you please provide us with some details so we can try to help you?

1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. It sounds like there could be a problem with your ISP. Can you access any of these directly?

http://s0.wp.com/

http://s1.wp.com/

http://s2.wp.com/

2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

3.Which browser and version of it are you using?

4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

5. Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

6. Do you have third party cookies enabled?

7. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

8. Do you have another browser you can try?

9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/
gunillasolara · Member · Dec 20, 2011 at 6:48 pm
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I haven’t change ANYTHING and it has worked before

I have Internet Explorer 7 (i think) not 9
Adobe Flash is the latest
I have cleansed my beowser with ARO – as I have done many times before
I have Java TM 6 upgrade 26

I can copy the link (the letters) but not with the video picture
gunillasolara · Member · Dec 20, 2011 at 6:50 pm
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I only use my laptop in my home – just me.
timethief · Member · Dec 20, 2011 at 6:56 pm
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Technology is not frozen in time. The fact you have not changed anything is irrelevant. The WordPress software is updated frequently. The operating system software is updated frequently too. The browser versions we use are upgraded frequently and usually automatically. The security programs we run are updated frequently. The way we choose to connect to the internet and to WordPress.com varies also. Internet Explorer 7 is no longer supported and has not been for some time now. this is what Staff had to say:

We fixed an issue with IE8 for internal linking. We are still working on issues with IE7. (But seriously, using outdated browsers is generally not a good idea. Update your browser!) http://en.blog.wordpress.com/2010/11/19/linking-sorting-paging/
gunillasolara · Member · Dec 20, 2011 at 7:50 pm
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I think your tone here is patronizing – I am not any expert on tecnics and computers. I have tried to upgrade to Explorer 9 but everything looked like a mess and I didn’t recognize anything so … I took it away ..
timethief · Member · Dec 20, 2011 at 7:57 pm
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If you wish you can download Firefox 8. I have an old computer running Windows XP and I cannot upload IE9 but Firefox 8 it works well for me. Do note that if you wish you can always contact Staff directly.

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