Megapress theme issue

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  kmcshanenyc · Member · Apr 2, 2020 at 5:11 pm

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  Hi. I;m using the megapress them and when I customize the home page, I see the widgets aka sidebar. Under Homepage setting I have display sidebar as yes. When I go to the live site, I don’t see them at all. Any help is greatly appreciated.

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  staff-blorbo · Staff · Apr 6, 2020 at 11:49 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  kmcshanenyc · Member · Apr 13, 2020 at 1:57 pm

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  Thanks for the reply. The URL is roadwarriorblog.com I can send screenshots if that’s helpful. Thank you.

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  staff-blorbo · Staff · Apr 13, 2020 at 6:25 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with InMotion.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for your theme at https://wordpress.org/support/theme/megapress/