members only site missing

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  thogan425 · Member · Nov 30, 2020 at 2:25 pm

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  Hi! I just tried to edit my members only site, and it’s missing. Can you give me some ideas why? www.http://jackandjillboston.org/

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  staff-ozmodiar · Staff · Nov 30, 2020 at 5:37 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  staff-ozmodiar · Staff · Nov 30, 2020 at 5:38 pm

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  However, I’m not having any trouble viewing http://jackandjillboston.org/ when I visit it. So perhaps you have sorted the issue out?

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  staff-ozmodiar · Staff · Nov 30, 2020 at 5:41 pm

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  Actually, I take that back, the home page loads fine. But some/all of the secondary pages seem to return 404 errors.

  I would encourage you to contact your web host’s support team and ask them if they have any information.