menu does not appear

• 

  thiagodb1 · Member · Mar 5, 2022 at 1:27 am

  • Copy link
  • Add topic to favorites

  “menus” does not appear inside “appearance” in wordpress dashboard.

  I created my site in wordpress and I didn’t get it ready, I think I should have used a plugin, does anyone know how to let me know?

• 

  cuellin · Member · Mar 5, 2022 at 5:20 am

  • Copy link

  Hi thiagodb1

  Could you share what is the site you are having problems with? I would love to take a look at it.

  Depending on the theme you chose, the menu could be created from different places. If you can’t find the “menu” option inside “appearance”, try going into the customizer following this guide: https://wordpress.com/support/menus/create-a-menu/#create-a-menu-in-the-customizer.

  And if you have the Site Editor enabled, you should use a navigation block for this: https://wordpress.com/support/full-site-editing/theme-blocks/navigation-block/

  You can learn more about menus here https://wordpress.com/support/menus/

  Good luck 😉

• 

  staff-sheva · Staff · Mar 5, 2022 at 10:25 pm

  • Copy link

  Hi @thiagodb1,

  Looking at your account, you have no sites listed. Do you perhaps have another WordPress.com account, and could you please share your site URL?

  Please keep in mind, these forums are for sites hosted on WordPress.com managed hosting. If your site is hosted elsewhere, help is available in the WordPress.org forums.

• 

  thiagodb1 · Member · Mar 6, 2022 at 2:20 am

  • Copy link

  Hi, thanks for replying, my website is stampdesign.com.br

  I sent the print screen here: https://prnt.sc/8xqJ58SEnmAw

  and here: https://prnt.sc/Hz51T7mTtqd_

  I didn’t download my site, I created it myself, the menu did like this:

  my html…….

  • menu1
  • menu2
• 

  thiagodb1 · Member · Mar 6, 2022 at 2:23 am

  • Copy link

  Look this printscreen from https://prnt.sc/ZvTRE7M5FFbv

• 

  staff-totoro · Staff · Mar 6, 2022 at 6:48 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host stampdesign.com.br on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (1&1 IONOS) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks over in the open-source forums are more familiar with these kinds of issues and are in the best position to help, thanks!