Menu does not sync with existing list

  • Unknown's avatar

    Dear WordPress colleagues, I wanted to add an extra page to my existing menu on the Indigo network website. But sadly something went wrong and only 8 pages can be published and visible in the menu of the website, and I cannot add the remaining of the pages (some 15 more). How can I fix that? Many thanks

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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