menu does not work with Android

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  codevphl · Member · Jul 15, 2014 at 9:17 am

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  The menu of my blog is working properly while accessing with any Internet browser from a PC or an iPhone but it is impossible to select any sub-menus using any Internet browser on an Android tablet.

  I am using the theme Twenty Fourteen

  Many thanks for your comments

  The blog I need help with is: (visible only to logged in users)

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  sandymcfadden · Member · Jul 15, 2014 at 8:08 pm

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  Hi codevphl,

  I don’t have an Android tablet to test this one but I have an Android phone. I just gave it a shot and I could access any of the menu items I clicked on.

  What tablet are you using?
  Do you know what version of Android it is running?
  Which browsers did you try on it?

  Thanks

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  codevphl · Member · Jul 16, 2014 at 2:10 pm

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  Hi Sandymcfadden,

  I tested on Samsung tablet with Android 4.1.2.

  It is possible to select the first value of each menu but if you want to select entries below or sub-menus you can’t access them.
  Try to access for example this page
  http://codevphl.wordpress.com/les-ateliers/mobilite/le-programme-de-travail-2013/
  selecting “les ateliers” then “bougez futé …” then “le programme de travail 2013”

  I made a test using another theme and got the same results.

  I tried with Firefox, Chrome, Internet (from Samsung)

  Thanks for your help

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  sandymcfadden · Member · Jul 16, 2014 at 2:27 pm

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  Hi codevphl,

  I tried it again and could access that no problem. I tried it with the responsive theme and mobile theme. With both I could access the third level down link “le programme de travail 2013”.

  I’m using a Samsung Note 2 with Android 4.4.2

  Do you know the resolution that your tablet uses?
  You could visit this link on the device if you’re not sure.
  http://www.whatismyscreenresolution.com/

  Thanks again.

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  codevphl · Member · Jul 16, 2014 at 9:52 pm

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  Hi Sandymcfadden,

  The screen resolution is 1280 X 752.

  I have just noticed that using the S-Pen of the Samsung tablet, it is working properly.
  Using a soft touch pen or a finger, it does not work.

  Many thanks for your hints and remarks.

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  timethief · Member · Jul 16, 2014 at 9:55 pm

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  In the event that sandymcfadden cannot help you here’s the link for the android support forums http://android.forums.wordpress.org/
  But see here first http://android.wordpress.org/faq/

  If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there and make our developers aware of your issue(s).

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  sandymcfadden · Member · Jul 16, 2014 at 10:41 pm

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  Hi codevphl,

  It might be wise to take timethief’s advice and try the android forums.
  I can’t seem to duplicate it and can’t think of anything off that might be causing that not work.

  Sorry