Menu dropdown not working on mobile

  • Unknown's avatar
    kardele77 · Member ·

    Hi
    This is my husband’s site…I cannot figure out how to contact you from his page. The menu dropdowns are not working on mobile devices only…they drop then pull back up before you can click on them. Is there a glitch with the ‘Travel Insight’ theme or is it something on our end?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    josegreyes94 · Member ·

    Hello hello!

    May you share the URL/address of the website you are referencing? This way, we can check if it’s hosted with WordPress.com!

    These forums are specifically for supporting websites hosted with WordPress.com. If the site is hosted outside of WordPress.com (e.g. Bluehost, Siteground, etc.) and is built with the open-source WordPress.org software, then it would be best if you sought assistance atthe respective forums:
    https://wordpress.org/support/forums/

    Additionally, you might be able to get advice from the following forums as well, although I’m not entirely confident in the activity:
    – https://themepalace.com/forum/free-themes/travel-insight/
    – https://wordpress.org/support/theme/travel-insight/

    Personally, I would test if it’s a plugin conflict by going through the active plugins and then disabling them one by one, checking the mobile menu each time and seeing if the issue persists. Since the other forums might suggest this, I recommend giving it a try before posting elsewhere!

    I hope this helps!

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