Menu not working

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  pacstudies102 · Member · May 10, 2021 at 9:24 am

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  For some reason the menu on the main page stopped working and now doesn’t show up at all (although in the customise area the menu is there and so are the links to the pages, and the pages are all fine themselves). The menu should be showing up so I’m not sure what is wrong, or how it changed in the first place. Help!

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  maksimurasov · Member · May 10, 2021 at 9:46 am

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  Hi there,
  Could you please tell us the address of the site you need help with? Once we know that we can point you in the right direction for support.

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  deancroyal · Staff · May 11, 2021 at 3:39 pm

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  Hi @pacstudies102 – I see you have a few dozen sites. If you are still having an issue with this, let us know the site URL you need our help with and we’ll take a look with you. :)

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  deancroyal · Staff · May 11, 2021 at 3:39 pm

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  Hi @pacstudies102 – I see you have a few dozen sites. If you are still having an issue with this, let us know the site URL you need our help with and we’ll take a look with you. :)

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  pacstudies102 · Member · May 12, 2021 at 1:25 am

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  Thank you! It’s this one, and like I said, I have no idea why the top menu disappeared…
  https://craigsantosperez.home.blog/

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  maksimurasov · Member · May 12, 2021 at 4:50 am

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  Thank you @pacstudies102 for the provided information.

  I can not find out what theme is used on your website, could you please tell us?
  The menu appears on the page, but the #marketingbar covers it. Seems it is a bug.
  I will ask Staff to check that.

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  kokkieh · Staff · May 12, 2021 at 6:06 am

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  Hi there,

  This is a known issue with the Affinity theme you’re using – the WordPress.com banner that appears at the top of free sites overlaps the menu bar.

  However, the Affinity theme is retired, so is no longer receiving updates, and this issue will not be fixed.

  I suggest you consider switching to a newer theme instead. You can see all our current themes under Appearance ->Themes in the dashboard.

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  kokkieh · Staff · May 12, 2021 at 6:07 am

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  @maksimurasov,

  Once staff have replied to a thread, all future replies to the thread automatically appears in our queue. So please don’t re-modlook threads like this as it causes unnecessary duplication of work on our end.

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  maksimurasov · Member · May 12, 2021 at 6:21 am

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  Hi @kokkieh,

  Thanks, its good to know that!
  P.S. thanks for your patience and willing to increase knowledge pool even of volunteers! Really appreciate.

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  pacstudies102 · Member · May 13, 2021 at 3:20 am

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  Thanks for that! I didn’t realize Affinity had an issue to begin with, but will look at a different theme.