menu not working on mobile

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  mrjoelp · Member · Apr 27, 2021 at 12:26 pm

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  hi there, all of a sudden the menu on my website isn’t working on the mobile version. desktop version’s menu works fine, but trying to navigate via the menu on a mobile just gives you an error page. you can still view any mobile page fine with the direct urls, but can’t navigate there via the menu. any advice would be greatly appreciated!

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  justjennifer · Member · Apr 27, 2021 at 5:26 pm

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  Hi there, what’s the address of the site you need help with? Once we know that we can point you in the right direction for support.

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  mrjoelp · Member · Apr 28, 2021 at 2:42 am

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  thanks! it’s http://www.joelpeisley.com

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  staff-mckluskey · Staff · Apr 28, 2021 at 1:14 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.