Menu won't save

  • Unknown's avatar
    shoefitnerd · Member ·

    Hi,

    WordPress won’t let me create a menu. I go to Appearance – Menus, add the pages I want to the menu (7 total), and when I hit Save Menu, all the items disappear from the menu and I’m returned to a blank create menu page for that menu.

    I had a functioning menu on Friday and it disappeared at some point over the weekend, along with a significant rollback of all of my website content to an earlier state, without me doing anything to it. Not sure if that bit of information is helpful for this.

    I’m on WordPress 4.7.3 running Zerif Lite theme.

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    I’m on WordPress 4.7.3 running Zerif Lite theme.

    mariavassilieva.com is hosted by Unified Layer
    Name Servers:
    ns2.bluehost.com
    ns1.bluehost.com

    That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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