menubar on mobile phone

• 

  grandisleyc · Member · Apr 25, 2021 at 4:00 pm

  • Copy link
  • Add topic to favorites

  Hello! Please can someone help me to activate the menu bar when using a mobile phone. On the phone screen, you can see the three lines that normally when clicked would open up the menu. However, for some reason it doesn’t work anymore. (used too) The theme we’re using is Dazzling and I’ve noticed the not menu working bar when we installed woocommerce.

  I appreciate the help. Thank you so much!

  Best,
  Claudia

• 

  luanluta · Member · Apr 25, 2021 at 4:26 pm

  • Copy link

  Hello there,

  Can you please share the URL of the website you need help with? Thank you.

• 

  grandisleyc · Member · Apr 25, 2021 at 4:39 pm

  • Copy link

  https://www.grandisleyc.com

  Thank you so much!

• 

  luanluta · Member · Apr 25, 2021 at 4:44 pm

  • Copy link

  Hello again,

  It looks like your site is being hosted at another company which means that it’s not running the WordPress.com platform but its using the open-source WordPress.org platform. Since the platforms are different you’ll get more adequate help at their support forums:
  https://wordpress.org/support/

  Read this to find out more about the difference between the two:
  https://wordpress.com/support/com-vs-org/

  I’m seeing a JavaScript error:

  Bootstrap’s JavaScript requires jQuery version 1.9.1 or higher, but lower than version 3

  This is probably an issue with your theme. So your themes’ support team or the WordPress.org forums will be able to help.

  Hope this helps!

• 

  grandisleyc · Member · Apr 25, 2021 at 8:11 pm

  • Copy link

  Thank you! I reached out to wordpress.org forum and hoping that they can help me to fix this. I appreciate you looking into it. All the best!

• 

  grandisleyc · Member · Apr 27, 2021 at 1:34 pm

  • Copy link

  Any other idea I can try to fix this issue? On wordpress.org no one seems to be engaging…