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  hausmanufacturingllc · Member · Mar 7, 2022 at 4:35 pm

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  When I log on to my wordpress dashboard and scroll down to menus, the page will load but I am unable to make any changes to my menu because the page has an error and times out

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  ericfri · Staff · Mar 7, 2022 at 8:42 pm

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  Hi there,

  The website you’ve posted is using the open-source WordPress.org and this forum is for the hosted WordPress.com platform. They’re very similar, but two separate things.

  https://wordpress.com/support/com-vs-org/

  That said, I would suggest trying to clear your browser cache and do some basic troubleshooting there.

  https://wordpress.com/support/browser-issues/

  If that doesn’t help, I would suggest posting your question in the WordPress.org forum or contacting your web hosting provider to see if anybody there can help.

  https://wordpress.org/support/forums/

  Cheers,
  Eric