Merge subscribers from deleted blog

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  sovereignbybooks · Member · Oct 20, 2017 at 4:12 am

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  When I switched to a self-hosted WordPress blog, for some reason I ended up with two usernames. Then I merged and deleted the old blog. Unfortunately, my followers/subscribers didn’t go with me to the new site, though somehow I’m still logging in with the old username and WP tells me I still have the old followers (on the Follow button), but my dashboard doesn’t show them.

  TL;DR version: Can I move my 800+ followers from my old blog @adanramieblog to my new site adanramie.com?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 20, 2017 at 8:24 am

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  Hi there,

  You say you have two usernames. What is the other username? And what is the address of the deleted blog? Depending how long ago it was deleted I might still be able to recover the followers for you, but I need the exact WordPress.com address of the site you deleted.

  Also note that the admin username you created for your new site’s dashboard isn’t a second WordPress.com username. It’s something completely different. The Jetpack plugin you installed allows you to manage your site via your adanramieblog username account on WordPress.com, but the admin username you use to log into WP-Admin on your self-hosted site is specific to that site only and stored in that site’s database on your hosting provider’s server. We have no control over or access to that username, only to your WordPress.com one.

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  sovereignbybooks · Member · Oct 20, 2017 at 4:57 pm

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  Thanks for the clarification!

  Okay, so the old account was under adanramieblog at adanramieblog.wordpress.com.

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  kokkieh · Staff · Oct 20, 2017 at 5:46 pm

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  Thanks. adanramieblog is the username you’re using to post here, and adanramieblog.wordpress.com used to belong to this account, so you only have the one account on WordPress.com. The other username you have is your site’s admin user, as I explained above.

  Your subscribers for the deleted site was still in our system, so I’ve moved them over to the new Jetpack site, though our system only showed 216 of them. I suspect the others are coming from social media accounts you have connected under My Site ->Sharing.

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  sovereignbybooks · Member · Oct 24, 2017 at 12:59 am

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  Thank you, kokkieh!

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  kokkieh · Staff · Oct 24, 2017 at 4:27 am

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  My pleasure :)