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Forums / Merging accounts

Merging accounts

  • Unknown's avatar
    ncristianopris · Member · Nov 25, 2020 at 12:53 pm
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    Hello Sirs,

    Now I have two accounts, one (chrystyan) made with an old e-mail address on which I have some old content and settings, and one (cristi22) with my newer e-mail which is empty.
    What I want from you, please, is to delete my id ‘cristi22’, but don’t block the e-mail from it, because I want to connect my newer e-mail with the old account, and after that delete my old e-mail.

    Please confirm with a message on my new e-mail.

    Best regards,

  • Unknown's avatar
    supernovia · Staff · Nov 25, 2020 at 5:28 pm
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    Hi, we aren’t able to make these changes to those accounts for you, especially since you are not logged in as either user.

    Here are the steps you can take, though.

    1) Update the email address on the account you do not want. You can use an email alias. Confirm the change. You can then delete that account if you’d like.

    2) Log into the account you want to keep. Change and confirm its email address.

    Also, I noticed you seem to have deleted the old account? If that was not intentional, please respond to the deletion confirmation email to have it restored.

  • The topic ‘Merging accounts’ is closed to new replies.

Tags

  • Account - Email
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 5 years
  • Latest reply from ncristianopris

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