message from e-nom

unionm · Member · Dec 27, 2015 at 7:52 pm
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Bonjour here the message I received from regarding the promble with my email:

Thank you for contacting eNom Technical support for email assistance. My name is Peter and I will be happy to help. I see you have changed the DNS for union-m.ca to 3rd party name servers. This is fine but the MX records for your email were set up on our name servers and probably haven’t been set up on the new name servers yet. You will need to contact wordpress and have them create the following MX record on their name servers:

mx.mail2.name-services.com

I will be happy to assist if you have any additional questions about this matter so please feel free to update this ticket at any time.
timethief · Member · Dec 27, 2015 at 9:14 pm
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WordPress.COM does not provide an email service for custom domains.
Please see the search results at this link https://en.support.wordpress.com/?s=add+email

Note https://en.support.wordpress.com/domains/custom-dns/ for instructions on how to add custom DNS records.
unionm · Member · Dec 28, 2015 at 12:38 am
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This what I did but it does not work I need help!
unionm · Member · Dec 28, 2015 at 1:35 pm
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Good Morning,

Here the message I received from enom regarding the setup of my email:
Thank you for contacting eNom Technical support for email assistance. My name is Peter and I will be happy to help. You would need to set the following records on WordPress’s DNS:

Host Name Record Type Address
pop CNAME mail2.name-services.com
smtp CNAME mail2.name-services.com
webmail CNAME mail2.name-services.com
imap CNAME mail2.name-services.com
@ MX mx.mail2.name-services.com
unionm · Member · Dec 28, 2015 at 1:36 pm
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Can you help me?
staff-ozmodiar · Staff · Dec 30, 2015 at 7:06 am
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You need to point your webhost support team here:

http://en.support.wordpress.com/domains/add-email/

And ask them to provide the MX records as described.

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