Message: "Please set your primary site to valid site"

supernovia · Staff · Sep 22, 2017 at 6:22 pm
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Also can you all let me know what browsers you are using, and please also double check any extensions you have enabled?
gbsouthaustin · Member · Sep 22, 2017 at 6:50 pm
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I have tried in Safari, Chrome, and Firefox. I’ve tried clearing cache, all history, and relaunching Safari and the issue persisted. I have no extensions enabled for these browsers. I’ll see if I can get a screenshot and screen recording uploaded.
gbsouthaustin · Member · Sep 22, 2017 at 6:53 pm
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(I can’t use Word Press media b/c I can’t set a primary site…)
gbsouthaustin · Member · Sep 22, 2017 at 6:54 pm
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Screen recording: https://www.dropbox.com/s/zlnvk1bin9qmh6z/primary%20site%20issue.mov?dl=0

Screen shot: https://www.dropbox.com/s/5ox15n1q0k1fakc/Screen%20Shot%202017-09-21%20at%205.03.37%20PM.png?dl=0
supernovia · Staff · Sep 22, 2017 at 10:59 pm
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Thanks, @gbsouthaustin — yours was the first I was able to confirm this one.

You only have a Jetpack site, I noticed; is it active?
gbsouthaustin · Member · Sep 22, 2017 at 11:48 pm
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Yes, it is. You’ll have to forgive me, I’m just now taking over maintaining the site for my organization, so I’m not sure what the ramifications of it being a Jetpack site are.
holatorontocanada · Member · Sep 24, 2017 at 10:34 pm
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The message stopped showing up but in the past couple of days it has started up again. Something about Jetpack.
But I’m just ignoring it because the website is working o.k.
johnkilbey1 · Member · Sep 25, 2017 at 3:55 am
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Hello, I have exactly the same problem as stated above
johnkilbey.com. Have tried everything I can think of, please help!
gbsouthaustin · Member · Sep 25, 2017 at 3:45 pm
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I think I answered my own question while looking into this more, so we can drop me from reports of this issue.
supernovia · Staff · Sep 25, 2017 at 8:18 pm
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@gbsouthaustin can you send details? I’m still trying to suss out what’s happening here. If you want me to email privately I can do that too.
supernovia · Staff · Sep 25, 2017 at 8:28 pm
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@johnkilbey1 I can’t duplicate this with your account; are you still having trouble?
supernovia · Staff · Sep 25, 2017 at 8:36 pm
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@holatorontocanada I can’t seem to see this on your account either… if you’re still having trouble can you send more details?
gbsouthaustin · Member · Sep 25, 2017 at 8:41 pm
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In our case it’s because we’re not using WordPress.com as out host. Instead, we’re running WordPress 4.8.2 on a different host. Since I was just taking over the site (and there was no information provided to me about the infrastructure), I was flying blind and trying to work out of WordPress.com.
supernovia · Staff · Sep 25, 2017 at 8:48 pm
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@gbsouthaustin got it; you could actually use WordPress.com to manage the site. Plenty of folks do. But you would need to have that option enabled in Jetpack.
klaudiamalenovska · Member · Sep 27, 2017 at 11:57 am
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Hi, there I have the same problem. I do use Jetpack and it is activated so I don’t think there is a problem with that. My website is malenovska.com
supernovia · Staff · Sep 27, 2017 at 3:34 pm
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@klaudiamalenovska I can’t duplicate this on your account. Are you still getting this error?
zauditu14 · Member · Oct 2, 2017 at 3:07 am
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“Please set your Primary Site to valid site”
I am recivieng this message only on my desktop version not on the app. my blog is https://zauditublog.wordpress.com/
not sure what I need to do
zauditu14 · Member · Oct 2, 2017 at 3:07 am
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“Please set your Primary Site to valid site”
I am receiving this message only on my desktop version not on the app. my blog is https://zauditublog.wordpress.com/
not sure what I need to do
supernovia · Staff · Oct 2, 2017 at 2:54 pm
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@zauditu14 can you get a screenshot of what you see? And are you still having trouble? I can’t duplicate this on your account.

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