Messages not being sent to buyers when send them a note.

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  annexautopaint · Member · Mar 17, 2021 at 9:26 pm

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  When we send a ‘note to buyer,’ they’re not receiving anything. I’d like to give them some kind of confirmation when they purchase from us.

  Please help! Thank you

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  staff-blorbo · Staff · Mar 17, 2021 at 10:24 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/