Messages not getting through!
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Hi, I have noticed that not all my messages are getting through, when I respond to a post. It’s as if it gets wiped out. I go back to the comments page and it has simply disappeared! Can you help at all? Thank you.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi @sharonswriterstidbits, can you send a link to the affected site? Comments can be moderated, either by the site owner or through our automated systems for detecting spam. If you’ll send a link to the site, we may be able to see if it’s being accidentally caught.
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https://observationblogger.com/
This is the primary site affected, but I noticed it has happened on other sites also!
Thanks for your help.
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Hi there,
I see that your comment posted here:
Comments on this site are moderated, so the owner has to approve the comment before it displays on their site. So, there may be a delay from when you post a comment to when you see it on the site.
I see that the owner responded to you, so they are able to view your comments – you should be good to go, but please let us know if you have any questions.
For more information on comments, please visit our support page:
https://wordpress.com/support/comments/#viewing-your-comments
Thanks!
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I have since sent another message which has not been received. So there is still a problem that some messages are getting through and some are not!
Can you help?
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Hi there, as mentioned above, the owner of that site has chosen to moderate every comment that’s posted.
That means they need to manually approve or delete every incoming comment before it appears on the site, which means there could be a delay before your comment appears, or it may never appear.
It’s all up to the site’s owner and not something we can control.
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