MFA codes are not being delivered
-
We have paid accounts and many sites hosted here. Currently there is an issue where the mfa codes are not being delivered. As an administrator, I can confirm that all email from wordpress.com is being delivered normally. Nothing is being quarantined or blocked. We can’t use our paid support because we can’t log in….
-
I will say that I found that the email verification sent to me was quarantined. I had to release that, so I tried again to log into one of our paid accounts, still nothing, no quarantine, no emails delivered/blocked, just nothing.
-
I have tagged your post so the staff can see it. Please wait patiently, someone will get back to you shortly.
-
Hi there,
I understand you’re currently unable to access your WordPress.com account because you’re not receiving the two-factor authentication codes.
For security reasons, we’ll continue this conversation via email instead. I’ll reach out to you directly to follow up and help you regain access.
Kind regards,
Jade
- The topic ‘MFA codes are not being delivered’ is closed to new replies.