mi admin account is hacked

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  feelthenight · Member · Oct 1, 2013 at 3:41 am

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  I need your help, mi email of blog http://exoecuador.wordpress.com/ is hacked. (email visible only to moderators and staff), i need to delete that user or change their password, but i cant.
  What i need to do?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 1, 2013 at 3:48 am

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  Flagged for the staff to help

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  eurello · Staff · Oct 6, 2013 at 9:53 pm

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  Hi there – I see you’ve since changed your email address from the one mentioned. Are you all set with this, or do you still need help?

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  feelthenight · Member · Oct 7, 2013 at 3:09 am

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  Hi.! yes, I still need help, ’cause this account is mine but the main account on the blog was hacked, I manage it before but after this problem I don’t have control on it.

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  eurello · Staff · Oct 7, 2013 at 8:06 pm

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  Hi there – Do you mean the other account on the blog, the one that owns it? Can you please tell me the email address that is on file for that account, or the one that was on file before it was hacked?

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  feelthenight · Member · Oct 7, 2013 at 11:48 pm

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  Hi, the main account on the blog is: (email visible only to moderators and staff)… This is the one that was hacked, the one that owns it…

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  eurello · Staff · Oct 8, 2013 at 3:14 pm

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  Hi there – Can you please send me an email directly from that main account email address to support@wordpress.com? Please include this reference in the email’s subject line:

  Attn: Elizabeth #331643-f

  We’ll go from there.

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  feelthenight · Member · Oct 8, 2013 at 11:09 pm

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  But the main account was hacked, I only have access to the blog from this one, but it isn’t the main account…

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  eurello · Staff · Oct 9, 2013 at 2:34 pm

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  Hi there – I’ve sent you an email about this.