Mi cuenta no funciona

  • Unknown's avatar

    Mi cuenta no funciona se desconecto del dominian y ahora me quieren cobrar por ponr otro y yo hice un pago anual

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Hi there! Please note that we offer this forum in English – you are welcome to send messages in Spanish but I’ll be using Google Translate to understand them, and replying to you in English.

    My account does not work, I disconnected from the domain and now they want to charge me for putting another one and I made an annual payment

    Google Translate

    Hi there,

    Your domain http://percygroup.club/ appears to use the WordPress software and is hosted with another company than WordPress.com. Normally in order to manage your site, this means you can start by logging in at your site’s default login page:
    http://percygroup.club/wp-login.php

    In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

    That said, it sounds like you may be having trouble with a Jetpack plugin for your site, if it was previously connected to your WordPress.com account. In that case, it’s worth checking this on your site, and if you do need help to fix the Jetpack connection, your best point of contact is the Jetpack team:
    https://wordpress.org/support/plugin/jetpack

    I hope this helps point you in the right direction!

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