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Forums / Migrated new WP site and now I have to login over and over

Migrated new WP site and now I have to login over and over

  • Unknown's avatar
    meekomom · Member · Oct 27, 2023 at 3:29 pm
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    I’m helped Roxanne to move her site from staging to live. As instructed by wordpress.com we had them fix Jetpack after the migration. The issue is that anytime she or I click to Edit or Add Pages, Posts, Plugins, anything it takes me to a login screen again.

    Is that normal that it would make me login twice each time?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-xantium · Staff · Oct 27, 2023 at 5:01 pm
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    Hello there @meekomom!

    Thank you for reaching out about this!

    Oftentimes when a site is migrated in to WordPress.com, there are Jetpack modules that are not enabled due to the settings that the site may have been migrated in with.

    The symptoms you are experiencing are related to the ‘Secure Sign On’ Jetpack module being disabled. To turn on ‘Secure Sign On’, please follow the instructions, linked below:

    https://wordpress.com/support/wordpress-com-secure-sign-on-sso/#access-secure-sign-on-sso

    The only reason for having this setting turned off intentionally, is usually if your site is a membership site, and for this you can review the article linked below for more information about that:

    https://wordpress.com/support/using-membership-plugins/

    I hope this has been helpful, but feel free to reach out if you have any further questions!

  • Unknown's avatar
    meekomom · Member · Oct 30, 2023 at 5:24 pm
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    Thank you for your assistance!

  • The topic ‘Migrated new WP site and now I have to login over and over’ is closed to new replies.

Tags

  • account
  • import
  • Jetpack

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 2 years
  • Latest reply from meekomom

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