Migrated to a new server and lost all our stats

  • Unknown's avatar
    chromeunboxed · Member ·

    We just performed a server migration and all our old stats are lost. Can we reconnect in the proper way to get those back?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    With Jetpack, your stats and subscriber information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats and subscribers were lost.

    That’s what happened on your site; it previously used a different site URL, chromeu.dreamhosters.com

    I have fixed the issue and you should be able to get your stats and subscribers back by reconnecting to WordPress.com from the Jetpack section of your site’s Dashboard.

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