migrated to wordpress, site not loading

  • Unknown's avatar

    I recently migrated my blogger blog to wordpress but when I look for it online, The page is not loading. I hope you can shred some light and advise some possible solution The soonest possible time.

    Rosaly
    http://www.themilanomode.com
    (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Rosaly!

    It looks like your domain is not pointing to WordPress.com name servers yet:

    http://en.support.wordpress.com/domain-helper/?host=themilanomode.com

    Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:

    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Your domain should begin working once you update the name servers! Let me know if you have any additional questions.

  • Unknown's avatar

    Hi jeremeylduvall,

    On my domain management, there is no name server. What should I do?
    I hope you can respond asap as I need my website running online the soonest.

    Rosaly

  • Unknown's avatar

    Hi Rosaly,

    It looks like your domain is registered with GoDaddy. If so, you should be able to change your name servers following the instructions here:

    http://support.godaddy.com/help/article/664/setting-nameservers-for-your-domain-names

    Specifically, you’ll want to follow the steps under “Setting Custom Nameservers for a Domain Name Registered with Us”. Can you give that a try and let me know if you’re able to change the name servers to point to WordPress.com?

  • Unknown's avatar

    I was able to change servers, they told me to wait 48hrs. now it’s over 48hrs, site still getting error 404.

    looking for solutions:

    1. need a quick solution to stop getting error 404
    2. website themilanomode.com can’t be found

    pls answer quickly thanks!

  • Unknown's avatar

    Hi there,

    The name servers for themilanomode.com are still set to the following:

    ns39.domaincontrol.com
    ns40.domaincontrol.com

    Can you try to set them to WordPress.com one more time? The domain helper here may help:

    http://en.support.wordpress.com/domain-helper/

  • Unknown's avatar
  • Unknown's avatar

    can you break that to me? which means i need to pay the mapping so that it will be directed to themilanomode.com? pls explain well as i am am not a techy person.

  • Unknown's avatar

    i tried it again it it said that my domain is name is already mapped to a WordPress.com blog. so what should i do now?

  • Unknown's avatar

    Hi there,

    You’ve correctly setup the domain mapping for themilanomode.com so you don’t need to purchase anything else at WordPress.com. However, the name servers on the domain are still pointed to GoDaddy. Think of name servers as directions for your domain. They tell your domain where to look for information. If you want your domain to display your WordPress.com site, you’ll need to change the name servers to point to WordPress.com. This is something that will need to be done at GoDaddy (your domain registrar), not at WordPress.com.

    GoDaddy has some instructions laid out here:

    http://support.godaddy.com/help/article/664/setting-nameservers-for-your-domain-names

    Specifically, follow the instructions under the heading “Setting Nameservers for a Domain Name Registered with Us”.

    You should see that the name servers are set to the following:

    ns39.domaincontrol.com
    ns40.domaincontrol.com

    You’ll need to replace that with the following:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Give that a try and let me know where you get stuck!

  • Unknown's avatar

    Thanks. I already did this again. Godaddy said I need to give them my ip address on wordpress so that can reset it for me. I did clear my cookies etc. yet there’s still error 404. Can you point me where to find my ip address and solve error 404?

  • Unknown's avatar

    Hi there,

    You can use the following IP addresses to map your domain to WordPress.com:

    76.74.254.123
    76.74.254.120
    192.0.80.250
    66.155.9.238
    192.0.81.250
    66.155.11.238

    You’ll need to set custom A records for your domain using at least two IP addresses listed above. If you pass those along to GoDaddy, they should be able to do it for you.

    Please note, IP addresses are subject to change meaning they addresses may change at any moment. In that case, if the IP address you’re using changes, your site will stop working. Using at least two separate addresses is a precaution to avoid this happening. However, if sometime in the future you notice your site not working correctly, it’s likely the IP addresses are out of date. If you just contact us again, we’ll be happy to provide you with the latest list!

  • Unknown's avatar

    thank you, you’re very helpful. i just noticed my blog online but an hour ago, i can’t see it. 1. should i still call godaddy or leave it like that? another question. i don’t see my plug-ins. 2. how can i have it on my dashboard?

  • Unknown's avatar

    Hi Rosaly,

    It looks like your site themilanomode.com is now loading your WordPress.com blog. If the domain is not loading correctly on your side, could you try clearing your browser’s cache? Instructions can be found here:

    Solve Common Browser Issues

    Regarding the plugins, they’re only allowed on self-hosted sites, not sites hosted at WordPress.com. This is mainly for security purposes. Plus, we built many features of popular plugins (like stats and subscriber forms) right into WordPress.com. You can read more about plugins here:

    Plugins

    Let me know what features you’re looking for, and I’ll help you to find a comparable feature at WordPress.com!

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