Migrating a website using WordPress back up files

  • Unknown's avatar
    wonderflow2 · Member ·

    Good day.

    I would like to know how to use WordPress back up files to import a site to a new WordPress hosting service.

    I had a hosting service with WordPress and I backed up my site and got a .zip file. I just bought a new hosting service (different plan) and I need to migrate my site using the back up file I downloaded.

    When I try to import it, the instructions say I need a WXR file (.xml). However, upon decompressing the .zip, I don’t see a .xml file to use.

    I kindly request the community’s help on this.
    Thanks!

  • Unknown's avatar
    wonderflow2 · Member ·

    I apologize for my question. I was downloading a back up file from the wrong place (GoDaddy vs WordPress directly). I have downloaded the correct .xml file and I’m in the process of Importing it.

  • robertghetau · Staff ·

    Hi there!

    Thank you for considering WordPress.com as your new home for your website!

    You can certainly run the migration manually if you have all the website files and the database one(.sql) or do it through an .XML file, however, please note that the latter will only import the content(posts, pages, images and comments) and not the website customizations.

    You can read more about the content import process here:

    WP
    Import a Website » Import a Site’s Content
    in WordPress.com Support
    5 min read
    Thinking about migrating your WordPress site to WordPress.com? Our expert team can do the moving for you, while your live site remains unaffected – at no cost and with 50% off your first year on our Business plan. The migration process typically takes 2-3 business days. Once it’s complete, we’ll guide you through connecting your domain and getting your new site up and running. To get starte

    If you’d like to run a manual migration, please note that there are a lot of online resources to guide you with it, but if you have all the files mentioned earlier, we can help you with it. Please request a free migration here:

    WP
    Request a Free Migration to WordPress.com
    in WordPress.com Support
    1 min read
    Thinking about migrating your WordPress site to WordPress.com? Our expert team can do the moving for you, while your live site remains unaffected – at no cost and with a 50% off your first year on our Business plan. The migration process typically takes 2-3 business days. Once it’s complete, we’ll guide you through connecting your domain and getting your new site up and running. To get started,

    Should you need any more details or have more questions, we’re available and happy to assist!

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