Migrating accounts
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I have an account under one e-mail/wordpress account and I would like that URL to be used for another e-mail/wordpress account because I no longer have access to the e-mail for the original account.
The blog I need help with is: (visible only to logged in users)
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hi,
For account recovery, please fill out the account recovery form (https://en.wordpress.com/wp-login.php?action=recovery) and the staff will get in touch with you as soon as possible.
Here is the support page for more information on recovering your account:
Since you don’t have access to the email address associated with the account, in order to regain access to it, we’ll need one of the following things:
* A transaction ID for any upgrades purchased for the account
https://en.support.wordpress.com/transaction-id/
* The WordPress.com account activation link, which we sent to your email address when you first registered with us. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may slightly vary, depending on your browser).
Here’s additional information to retrieve the transaction ID if you don’t have the email receipt:
https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receiptLet us know if you have more questions.
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