Migrating Email followers

goodtravel360 · Member · Jul 19, 2022 at 8:00 am
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Hi, we have a DEV and a LIVE Version of the same blog site, both hosted externally. We just switched Layouts, and now all Email Followers are related to DEV and must be migrated to the live site. Could you help us with that, please?

WP.com: Unknown
Jetpack: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
shwetharmaiya · Member · Jul 19, 2022 at 8:26 am
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Hi,

Cloudflare is the hosting provider for your website.
So you are using wordpress.org software.

So you have to head over to wordpress.org forums.
https://wordpress.org/support/forums/

You can find the difference between wordpress.org and wordpress.com here
https://wordpress.com/support/com-vs-org/

Regards
Shwetha
goodtravel360 · Member · Jul 21, 2022 at 11:51 am
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Hi,
you are right, shwetharmaiya, we are using self-hosted wordpress.org software. Since we use Jetpack though, both sites are registered at wordpress.com and our email followers are listed there.
We cannot use the migration tool between DEV and LIVE environment because both are self-hosted. Is there another solution for self-hosted Jetpack users or any help from staff?

Regards
Goodtravel Team
staff-doublebassd · Staff · Jul 21, 2022 at 1:54 pm
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Hey there,

Yes, we can help with this. To confirm, we’re migrating email followers from https://dev-travel.cpki.de/ to https://blog.goodtravel.de/?

Let us know and we’ll proceed with the migration.

Thanks!
goodtravel360 · Member · Jul 22, 2022 at 7:14 am
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Hey staff-doublebassd, thanks for your reply!

Thats correct, we want to migrate all email followers from https://dev-travel.cpki.de/ to https://blog.goodtravel.de/.

We appreciate your help!

Regards
Goodtravel Team
aleone89 · Staff · Jul 22, 2022 at 9:02 am
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Hello there,

Many thanks for that clarification, this has been actioned.

Let us know if we can be of any further assistance.

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