Migrating Email Subscribers from Self-hosted site to WordPress.com
-
We have 632 email subscribers connected to our old self-hosted site innicanow.mamaskitchensync.com. We would like to move those to our new self-hosted site innicanow.com. The plugin you provide only works moving subscribers from wordpress.com to self-hosted. We wrote to you a week ago and you sent us to the same forum that we’ve already read. How do I move the 632 email subscribers to wordpress.com and then to my new self-hosted site innicanow.com?
Thank you.
The blog I need help with is: (visible only to logged in users)
-
Your issue is a Jetpack issue and you are posting to the wrong support forum.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support for sites linked to wordpress.COM accounts with the Jetpack plugin http://jetpack.me. Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-serviceWordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
-
Hi @innicanow,
Actually innicanow.mamaskitchensync.com is not connected through this account. Can you get in touch with Jetpack support using the correct account? They’ll be able to help you through:
- The topic ‘Migrating Email Subscribers from Self-hosted site to WordPress.com’ is closed to new replies.
WordPress.com Forums 