Migrating Website to WordPress
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1.) I’ve been dissatisfied with the company that helped put my website up. Just found out that my hosting provider is LiquidWeb. The thing is that my website is runned under WordPress & cPanel.. I would like to know how do i migrate everything without affecting my website that’s already under WordPress ?? i already got my EPP Code.
2.) I wanted to export an XML file of all my content on WordPress. I went to ‘Tools’ > ‘Export’ > Click ‘All Content’ > Clicked ‘Download Export File’.. Instead of the file being downloaded to ‘My Computer’, it just took me to my Website but ‘Page Not Found’. I try Re-Doing it again & checking my ‘Computer Files’ but nothing. It’s just kept taking me to a none existing page of my Website ‘Page Not Found’.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there!
I’ll be happy to help you with this. I’ve quoted your messages below to address different questions:
Just found out that my hosting provider is LiquidWeb. The thing is that my website is runned under WordPress & cPanel.. I would like to know how do i migrate everything without affecting my website that’s already under WordPress ?? i already got my EPP Code.
So there are two parts to this: A domain, which is basically the address, and the site itself (the content, themes, plugins, the actual files, etc.).
Transferring the domain
You already have the EPP code, which is used for transferring the domain to WordPress.com. You can transfer the domain first and the site later or the site first and the domain later. It’s up to you. My recommendation would be to start the domain transfer process because it can take up to five days for the transfer to go through.
By the way, you’ll get a free domain credit for the first year if you choose a yearly WordPress.com plan. So I recommend upgrading to a WordPress.com plan first and then going ahead with the domain transfer so that you can transfer the domain without any extra cost (we’ll renew the domain for a year after the transfer is completed).
Have you checked out the WordPress.com plans yet? If not, you can see the features and pricing in this chart. You can tell us more about your site, like what are some of the features and functionality you want on your site, and we can suggest the best plan for you.
Once you have upgraded, you can start a domain transfer by following the guide below:
Do you own a domain name with another provider, such as GoDaddy or 1&1? Follow the steps in this guide to transfer the domain so that you can manage both your site and domain registration from your WordPress.com account. Before You Get Started Domain transfers can take anywhere from five to seven days to complete. If you would like your domain to start working right away, connect your domThe transfer process will take about five days. After the transfer is completed, you can change its DNS settings to point it to your WordPress.com site (we can help you with that.)
Transferring the site
There are two main ways you can transfer a WordPress.org site to us. (A WordPress.org site refers to any WordPress site hosted by other companies and not by us at WordPress.com.)
- You can migrate the site’s content. This means you set up a new site and customize its appearance with a theme, but you import all the pages, posts, media, and comments from your existing WordPress.org site.
- You can import the entire site. This is the easiest method, as it will migrate all plugins, themes, and content from your existing site to WordPress.com. This will work on the WordPress.com Business plan and above only since it will carry over your site’s plugins and themes.
You mentioned this:
I wanted to export an XML file of all my content on WordPress. I went to ‘Tools’ > ‘Export’ > Click ‘All Content’ > Clicked ‘Download Export File’.. Instead of the file being downloaded to ‘My Computer’, it just took me to my Website but ‘Page Not Found’. I try Re-Doing it again & checking my ‘Computer Files’ but nothing. It’s just kept taking me to a none existing page of my Website ‘Page Not Found’.
If you’re downloading an export file, you would use it for importing your site’s content. I just wanted to mention this for your reference.
As for the page not found issue, that isn’t supposed to happen. Have you tried from a different browser just to rule out any browser-specific issues? If it’s still not working, you may need to contact your site host, LiquidWeb. As your site is hosted on their servers, only they have access to it to help you troubleshoot this.
If you try it again using a different browser and still get the same error, please contact LiquidWeb for help.
Alternatively, if you’d like to go with the WordPress.com Business plan, which has many advanced hosting features like real-time automatic backups, SSH, SFTP, and more, you can follow the instructions here instead:
If you have a website built with WordPress on another hosting provider, generally referred to as a self-hosted WordPress.org site, and want to move it to WordPress.com, use our Import Everything option. The Import Everything option will copy your existing self-hosted WordPress site to your new WordPress.com site, including your content, media, plugins, and the theme. Prerequisites A WHope that helps! Feel free to let us know if you have more questions.
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Thanks a lot for your explanation, i truly appreciate it !!
1.) Once I’m ready to transfer my domain/website over, I’ll definitely purchase the yearly WordPress.Com plan. My issue is, the company that helped me start my website told me, that if i paid “X” amount of money$$, that i’ll own my domain “Gr8Est2020.Com” for a lifetime. That i wouldn’t have to worry paying every year OR someone taking my domain away from me, if i made the purchase. In which i did, and i got prove of it !! In my brain, i’m telling myself. I shouldn’t have to pay anymore for my Domain if i already purchased it for a lifetime. What should i do in this circumstance ? What should be my next step ??
2.) Yes. I’ll reach out first to the company that helped me create my website. Hopefully they can troubleshoot why the XML File is not downloading. Instead, is taking me to a none existing page of my website. If not, I’ll contact LiquidWeb directly so they can help me.
3.) The email for my website is under cPanel. This is where I help customers, get updates about any order, ETC.. The company that helped me start up my website mentioned that cPanel will be down once i migrate everything to WordPress, meaning, Gr8Est email will vanish. But i do want that email, SPECIFICALLY the original name.. I do want to know if WordPress has an “Email” service ? That way i can quickly register the original email i was using, once cPanel (WebMail) is down. and can i register unlimited amount of email if i choose so ??
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Hey there!
Glad this is helpful!
In my brain, i’m telling myself. I shouldn’t have to pay anymore for my Domain if i already purchased it for a lifetime. What should i do in this circumstance ? What should be my next step ??
As far as I know, it’s not possible to purchase a domain for a lifetime. It looks like the domain is only paid up until next year, which is the standard – https://who.is/whois/gr8est2020.com
I’m not sure I’d want to get into the ins and outs of what they’ve asked for in terms of payment, and what that agreement entails on this public thread.
Has this company purchased this domain on your behalf? That’s to say, have they or you made a purchase with a domain registrar?
I do want to know if WordPress has an “Email” service ? That way i can quickly register the original email i was using, once cPanel (WebMail) is down. and can i register unlimited amount of email if i choose so ??
Yes, so once the domain is pointing to WordPress.com, the email service would be subject to change – unless you apply the DNS settings to keep the email running with cPanel.
In this instance, I’d recommend exporting your current inbox for safe keeping, with a few to perhaps importing this into a new provider.
We’ve partnered up with Titan email, to power our WordPress email service and more of this can be found here: https://en.support.wordpress.com/add-email/adding-professional-email-to-your-site/ You should still be able to use the same email addresses.
I hope this is all proving to be useful information. Looking forward to hearing from you!
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1.) They were the one that register it for me. So your telling me, if i migrate my domain/website over to WordPress OR any other hosting company. That the money i paid to have my domain for “a lifetime” is not even a thing && that i’ll have to pay every year for it ?? I see that i’m able to pre-pay for a domain for 10 years. If i prove that i did pay for my domain, can the WordPress fee be waiver for 10 years ?? Even though i paid for “a lifetime”.
2.) Out of curiosity. Is there a version of WordPress that is free, that’s for smaller/upcoming business ?
3.) Would it be beneficial to keep cPanel with my original email, & work with WordPress ? Would it affect the overall performance of my website if i use “two different” services ?? If i decide to keep using cPanel, would WordPress be able to help me when/if i have any issues with my email ?? OR should i use Titan Email ??
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Hey there,
the money i paid to have my domain for “a lifetime” is not even a thing && that i’ll have to pay every year for it ??
Can you contact them to clarify how that’s set up? Right now we see a domain that will expire (or renew) in 2024. We aren’t affiliated with this other company you used, so your contract with them would need to be settled through them.
If you bought just a domain through them (not hosting) and they plan to honor the lifetime deal, you could likely just connect the domain to our services instead, but please confirm with that company. Again, we aren’t affiliated with them and don’t know the terms of your contract with them, so their contract won’t transfer here. But if they add a bunch of years to your domain, that can transfer.
2.) Out of curiosity. Is there a version of WordPress that is free, that’s for smaller/upcoming business ?
Sure. You’re dealing with a few factors here.
- a domain name (that’s how people find your space on the web, a bit like a phone number or listing on the map)
- hosting (which is a bit like a rented space where your business exists)
- WordPress (the software you use to set up your site; you can think of this as a blueprint you use in that rented space to set up your business)
WordPress itself is free software. Hosting and site management are almost always paid services, especially with SSL, though we do have a free hosting plan here with limited WordPress capabilities.
You can find your own hosting and mange your own WordPress installation if you’d like. You would take care of backups, updates, spam filtering, security, etc.
Or, you can use our managed hosting, and we take care of that stuff for you. Personally I find it’s worth every penny of the Business Plan, which your site with its cart would need. Please let us know if that helps! It’s a lot of information, so if you’ve got questions on any part of it, let us know.
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If you bought just a domain through them (not hosting) and they plan to honor the lifetime deal, you could likely just connect the domain to our services instead, but please confirm with that company.
I do have a hosting provider “LiquidWeb”. The “connect” option sounds cool. Can i use “connect” if do have a hosting ? My website is runned by WordPress & cPanel.
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Hi there,
Domain connection only works for websites that are hosted on our platform, WordPress.com. Since you already have hosting with LiquidWeb, you can connect your domain there.
If you’re interested in using our platform, we’re welcome to do so by migrating your site over to us. Here’s a guide on how to do that: https://wordpress.com/support/import-using-move-to-wordpress-com/
Let me know if you have any other questions, and I’ll be happy to help.
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