migrating with bluehost

  • Unknown's avatar

    Hi! I tried migrating my website (REDACTED) to bluehost (REDACTED) because i really liked your service and wanted to get more out of it. However, I’m having trouble exporting all of my data. I cannot generate a zip and sql file that would be necessary to reconstruct the website I created. If I can’t fix it, I’ll have to use another service. I really hope we can figure it out! Thank you in advance

  • Unknown's avatar

    Hello there,

    You should use this guide we created specifically for this purpose:
    https://move.wordpress.com/

    Bluehost also has a guide on this you might find helpful:
    https://www.bluehost.com/help/article/migrating-an-existing-wordpress-com-site

    because I really liked your service and wanted to get more out of it

    If you liked the services WordPress.com offered, then I suggest you stay with us by taking a look at our plans here:
    https://wordpress.com/pricing/

    If you stay with WordPress.com the process will be way easier and you will get better support.

    Moving to a self-hosted solution like Bluehost does have its differences from the WordPress.com platform you’re used to. You can find out more about them here:
    https://wordpress.com/support/com-vs-org/

    Let me know if this helps!

  • Unknown's avatar

    Thank you for your help!
    I think they run on a slightly different version which made everything more complicated than it should have been (notably themes not matching, and portfolio posts being a plugin).
    I didn’t realise this would be a public post, would you mind deleting or editing my first post so it doesn’t have my website links?

    Thank you again.

  • Unknown's avatar

    Hello, glad I could help :D. Wish you the best luck in your new platform. I’ll flag this post so that a staff member sees your request to remove your website links.

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