migration

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  rulaccccc3c130c · Member · Feb 7, 2025 at 6:13 pm

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  migration looks NOTHING like original site

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mgozdis · Staff · Feb 8, 2025 at 4:40 pm

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  Hi there! Can you clarify how you migrated the site exactly and what the source site’s address is? Currently the destination site is on a free plan, so you wouldn’t have access to install any plugins to perform a full migration using our Migrate to WordPress.com plugin.
  
  To perform a full migration of an existing self-hosted WordPress site that includes the database, themes, plugins, etc., a Business Plan would be needed.
  
  On a Free Plan, you’d be limited to a content import only as described here: https://wordpress.com/support/import/import-a-sites-content/
  
  We do also see you attempted to use our Wix Importer, so if the source site is on Wix, it would also not migrate directly. Wix is a proprietary platform and they specifically make it hard to try and leave their platform. Only limited content would be imported as mentioned in the linked guide. Their support has even stated in the past that they block our importer tool from working and don’t support migrating to WordPress or any other platform. We do have paid Design Services available that can recreate your site on WordPress.com using content you provide.
  
  Let us know more about what you’re looking to do and we’ll be happy to help :)