Migration & Compatibility Questions
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We need to migrate our blog site, built on WordPress.org, somewhere, at least to park it and preserve it while we determine what the new host will be.
I would really like to schedule a call with y’all to discuss the feasibility of this use case, as well as compatibility and functional considerations, before we make any decisions. Based on an initial review of the information on your site, my current assumption is that a Business plan might be the best fit for us, if we were to do this.
I couldn’t find a way to contact you directly/privately, so if there is a more appropriate process for submitting a request like this, then please redirect me and I’ll be happy to inquire there. Otherwise, I hope you’ll see this and be able to reach out accordingly. Thanks for your time!
I don’t have a site with WordPress.com yet
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I’d be happy to answer any of your questions here. Since you mentioned that you’re looking to migrate an entire WordPress.org install, a Business plan would be appropriate for your needs. You can review plan features and pricing here: https://wordpress.com/pricing/
Ways to migrate your site includes using Jetpack (preferred), or the All-in-One WP Migration plugin if you’re unable to use Jetpack or have your site hosted on a local environment.
Just let me know if you have any other questions.
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Hi staff-sheva,
Is it not possible to set up a call to discuss this in more detail and less publicly? If possible, I would prefer that. In the meantime, I do have some questions:
- So, if I am understanding correctly, you’re saying that the migration through WordPress.com is done with the Jetpack plugin? Is that capable of migrating a subsite of a multisite WordPress.org installation into a standalone site?
- Are there any limitations you know of with importing a full WordPress.org site in general to WordPress.com? For instance, we have a custom theme we purchased and used, plus a variety of plugins, as well as the obvious images, posts, pages, etc.
If we moved forward with this, we would park the site here to at least preserve it for now without publishing it for the time being… later, once we determined what our ultimate path forward will be with hosting, we would either add a custom domain, update the site and go live with it through y’all, or migrate it to another host. Does this sound like a good use case, and are there any limitations to consider?
Thanks in advance for any clarity and information you can provide!
If not, then would we have to purchase a plugin, such as Duplicator Pro or the All-in-One WP Migration plugin you mentioned with its Multisite Extension? Do you know of any limitations of either of these options migrating a blog with this configuration to WordPress.com?
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I’m afraid that we don’t offer phone support, however do have live chat available for Business and eCommerce plan customers.
Jetpack can migrate a single WordPress.org install, as multisites are presently not supported on WordPress.com. In this case, the multisite extension that you linked should work so long as it can export to a single site.
Business plan sites on WordPress.com are managed installs of the WordPress software, and support third-party themes, plugins and pretty much everything you’d find on a WordPress.org site. Please keep in mind, we do maintain a list of incompatible plugins. Unfortunately, Duplicator is one such plugin.
If you’re looking to just park a site, you might want to consider exporting that single site from your multisite network and installing it on a local server. Once you’ve settled on a host, you can then run the migration. With that said, I do encourage you to test out the Business plan — our refund policy for annual plans is 14-days, as outlined here: https://wordpress.com/support/manage-purchases/#refund-policy
I hope that helps and please reach out again if you have any further questions.
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Thank you for the information! That is so weird about Duplicator being listed as an incompatible plugin! Their site says, “The Lite version of Duplicator does not officially support managed hosts at this time… Duplicator Pro does currently supports the managed hosts below.” WordPress.com is the second one in their list as being supported by Duplicator Pro.
You can find that information on their website here, under “Managed Hosts”: https://snapcreek.com/duplicator/docs/faqs/.
Can you confirm if Duplicator Pro is a compatible plugin for WordPress.com, and it’s just the free version of Duplicator that’s an incompatible plugin? That would be helpful to know so we could determine whether or not we need to go ahead and completely rule out Duplicator Pro as an option.
As for installing the site on a local server to park it, I have considered that, but my main concern with that is not being able to confirm that the migration was successful, especially since we’ll be converting the blog site from a subsite on a multisite network to a standalone site. If we do this migration to a server and our previous host deletes the original blog site completely, then we would have no failsafe in place if we encountered trouble later migrating the site to a new host.
Consequently, my conclusion was that a server might be a good solution for backing up an existing blog in an alternate location, but not for our use case. Do you think that’s a valid concern and assessment?
One more question: Our previous host discontinued publishing the blog site last year, but they have been holding onto it for us while we tried to figure out how best to move forward. Therefore, the versions we are using of WordPress, our third-party theme and our plugins may not be the most current versions of those things. Obviously, we will need to work through all of those updates before we go live, but would that be a concern at all for initially migrating and parking the site on WordPress.com?
Thanks again!
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Can you confirm if Duplicator Pro is a compatible plugin for WordPress.com
Duplicator (free or pro) is indeed not compatible here at WordPress.com, but for a duplicator-like experience, just follow the steps here: https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/#option-1-migrate-from-self-hosted
a server might be a good solution for backing up an existing blog in an alternate location
It definitely is, especially if you’d like that site to be online and interactive at any point.
the versions we are using of WordPress, our third-party theme and our plugins may not be the most current versions
That shouldn’t be a problem, but it is going to difficult to know until the migration is done. If you can update before migrating, that will be best.
Please let us know if you have any more questions!
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