MIgration Issue

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  asarpota · Member · Jul 20, 2025 at 1:15 pm

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  Anyone facing an upgrade issue on WP… Trying to upgrade my plan – and WP just rejects it – Cannot get hold of any human being other than the bot

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  taiwanbrown · Member · Jul 26, 2025 at 6:59 pm

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  Hello,

  Sorry for the inconvenience.

  Tagging in a staff member to help with your purchase. Please make sure to review https://wordpress.com/support/manage-purchases/upgrade-your-plan while you wait for help upgrading your account.

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  josefhtest · Member · Jul 27, 2025 at 2:58 am

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  Hi @asarpota,
  
  Thank you for bringing this to our attention. Your account is being reviewed, and the Billing Support team will get back to you via email. Please check your spam and junk folder.
  
  Let me know if you need help with something else.