Migration of Statistics, Likes, and Subscribers from WP.com to Self-Hosted Blog
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Hello! I just recently made the switch from a WordPress.com blog to a self-hosted WordPress one, and I want to transfer statistics, likes, and subscribers but they were left out during the import process. I checked for ways to do this but majority of the solutions found online involved having to post for help here and waiting for one of the Happiness Engineers’ assistance, so… a little help, please? :)
My original blog is http://erikadjesus.wordpress.com and the new one is http://erikadejesus.com. Looking forward to your reply! Thanks in advance.
The blog I need help with is: (visible only to logged in users)
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UPDATE: I figured out a way to migrate subscribers, but the statistics and post likes are still stuck on my old blog.
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ANOTHER UPDATE: I migrated subscribers to http://erikadejesus.com again because I gained an additional 2 subscribers on my old http://erikadjesus.wordpress.com blog, but when I checked, the old subscribers were replaced by the 2 I last imported. Now my http://erikadejesus.com blog has just 2 subscribers and my http://erikadjesus.wordpress.com blog has 0.
SOMEONE PLEASE HELP ME. I’m sorry if I’m frantic but I’m really getting frustrated with the lack of support—I’ve posted here, on WordPress.org, on the Jetpack support forums, sent an email to the WordPress.com support team and to the Jetpack support team… almost a day has passed and I still haven’t gotten a reply from anyone!
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Hi Erika,
I’m sorry for the trouble you had moving your subscribers, but I want to assure you that none of them are lost. I am moving all of your subscribers to your self-hosted blog now. (You should see them appear there soon.)
Sometimes this can happen if Jetpack is connected to a self-hosted site using a temporary URL from your hosting company — followers end up getting linked to that temporary URL instead of the site’s real domain, but I’ve moved them to right place now.
I also moved your stats over to the self-hosted site, so you’ll see everything linked to that site now. There isn’t a way to move likes from one site to another, but I’m sure you’ll start getting new likes on the new site soon! :)
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Oh my, I see them now. I was really panicking there! Thank you so much!
I still have a couple of issues with Jetpack right now, though, and it would be great if you could also help me out. When I check http://wordpress.com/sites, my self-hosted blog still says “Jetpack Error,” but when I click the error, the Jetpack debugging page says there aren’t any errors. I also can’t make an embeddable follow button for my self-hosted site here http://developer.wordpress.com/docs/follow-button-creation/ because the code keeps on displaying my old WordPress.com blog. What is causing this?
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My mistake, the Jetpack debugging page shows an unknown error now. Could this maybe have something to do with the fix you did, by any chance? The error didn’t show up before you replied, and the embeddable follow button used to say “Please check you’ve entered the address of a WordPress.com or Jetpack-powered site and try again.” before you replied, too. http://jetpack.me/support/debug/?url=http%3A%2F%2Ferikadejesus.com
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Uh, I just re-checked and the error on the Jetpack debugging screen is gone. The embeddable follow button shows “Please check you’ve entered the address of a WordPress.com or Jetpack-powered site and try again.” once more instead of the URL of my old blog (like it had a few moments ago), though. Oddly enough, the “Jetpack Problem” still appears on http://wordpress.com/sites, plus the site icon displayed is the old one.
Wow, I am so confused.
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Every time you post here you move the timestamp forward in time it takes longer to get Staff support. It’s in your best interest to stop doing that, subscribe to the thread, and wait patiently for Staff to reply.
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My intention behind posting again isn’t to bump it up, but to update the staff about the current status of my issue.
If there was an option to edit a post, I would have done it instead.
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I still have a couple of issues with Jetpack right now, though, and it would be great if you could also help me out.
I see you also posted in the WordPress.org support forums about this:
https://wordpress.org/support/topic/jetpack-communication-problems-other-errorsWe’ll reply there soon!
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Yes, I have. I was confused about where to post because it’s a WordPress.com-WordPress.org-Jetpack issue.
Looking forward to your reply. Thanks!
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