Migration to Business Plan

  • Unknown's avatar

    Hi Team,

    I’ve taken over our corporate website, it’s currently run on-prem and is version 4.9, i’d like to move to a hosted solution where I can just manage the content.
    We use the xchild theme, I suspect we’ve made some customizations and have integration with Marketo for our contact us page.
    I have read that I can migrate content, but looks like there is a different process for themes?
    Are there other considerations I’ll need to make before my migration?
    Like integrations? chatbot? etc

  • Unknown's avatar

    Hi hhill48cd2d6c7b,

    We have some documentation explaining the process of moving from a site using WordPress.org software with another host, to WordPress.com:

    https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/

    An existing domain can be mapped or transferred to WordPress.com when you are ready to make the switch.

    I have read that I can migrate content, but looks like there is a different process for themes?

    Custom themes can only be installed on WordPress.com sites using the Business plan, so you’ll need to upgrade before those options become available:

    Upload a Theme

    The same applies for custom plugins:

    https://en.support.wordpress.com/plugins/adding-plugins/

    I suspect we’ve made some customizations and have integration with Marketo for our contact us page.

    While content can be imported, there isn’t a way to clone existing settings and customisations — they would need to be set up again on the site you create here.

    Please let me know if you have any questions.

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