Migration wont work

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  mathildesahlholdt · Member · Jul 2, 2021 at 9:56 am

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  Hello,
  My group has made a website on our own domain. Now we have migrated the website to our clients domain (with WP All in one Migration). The wordpress backend looks exactly how it should, but the website doesn’t work. What can be the problem? And how can we fix it?

  The site I need help with is http://www.tinahvid.dk/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  mathildesahlholdt · Member · Jul 2, 2021 at 11:24 am

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  If i change the theme it works, but the theme Astra we made the website with doesnt work…

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  kokkieh · Staff · Jul 3, 2021 at 10:42 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the migration plugin you’re using directly for help with this, or alternatively support for the Astra theme.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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  mathildesahlholdt · Member · Jul 3, 2021 at 11:25 am

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  Hello,

  I found out that the mistake is in the Astra theme. I dont know how to fix it.. I have asked them for help but think they will first be able to answer monday. If I change the theme to ex Twenty Twenty I can see the website, and when I turn it back to Astra I get the WCoD again.

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  kokkieh · Staff · Jul 3, 2021 at 12:52 pm

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  Okay. In that case the folks who make the Astra theme are the only ones who can help you. We don’t control how that theme works, so unfortunately there’s no way we can help from our end.