Mimosamomsknowfood

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  mimosamomsknowfood · Member · Sep 26, 2022 at 9:27 pm

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  AHello, my website has been down for a year and I still got charged for WordPress. I tried to close my account and subscription but the website won’t allow. Can I ask for help with closing everything and a refund please?

  I don’t have a site linked to this WordPress.com account

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  julinedossantos1 · Staff · Sep 26, 2022 at 10:32 pm

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  Hello,

  In order for the WordPress.com team to help you, your website address is required.

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  staff-blorbo · Staff · Sep 26, 2022 at 10:51 pm

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  Hi, I don’t see any WordPress.com sites under your account here.

  Would you please share the URL of the site you’re referring to?

  Once we know that, we should be able to help or at least direct you to the folks who can.