Misplaced Login Info

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  dreczynski · Member · Jan 11, 2018 at 9:07 pm

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  We misplaced our login info for our site: schoolofcomics.us.

  It is particularly bad because we cannot get in contact with our domain user in Italy so we cannot just simply reset our information.

  If I could get in contact with a WordPress Rep that would be great so that I can verify that we are with the school and would just like to access our website. It is currently getting spammed and we’d like to bring that to a halt as well as update all our information.

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  ismaeliea · Member · Jan 12, 2018 at 12:47 am

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  Hi there!

  I am sorry but you are using the wrong forum center.
  You are on WordPress.com Forums, when you would need to be on WordPress.org forums.

  The difference between WordPress.com forums and WordPress.org can be found here.

  Also, I see that your site is hosted from these registrars:

  ns2.dnshigh.com
  ns1.dnshigh.com

  You might want to contact their support center and get more information.

  The forum for WordPress.org can be found here.

  Thanks!
  Alisson

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  kokkieh · Staff · Jan 12, 2018 at 6:59 am

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  Hi there,

  You can find the instructions for resetting the password on your version of WordPress here:

  https://codex.wordpress.org/Resetting_Your_Password

  Please contact your hosting provider for more help with this, as the WordPress.org forums are also unlikely to be able to help beyond pointing you to those instructions.