Missed payment

  • Unknown's avatar
    emmareade22 · Member ·

    I have missed my payment for a creator website so it has gone back to the free site. My plug in’s and lead pages etc are not available. When I renew my creator plan, will I automatically get these back or will I have to start again?

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    While the site is not automatically restored, you can certainly recover your site following the steps outlined here:

    WP
    Restore Your Site After The Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Creator or Entrepreneur plan again. Do this as quickly as possible because the site’s plugins are rem

    Hope this helps!

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