missing a transaction

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  snapalarm · Member · Feb 12, 2015 at 10:12 am

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  Hi,

  We made two credit card payments yesterday for our domains http://www.snapalarm.com and sv.snapalarm.com but we cannot find the billing history for it. Please advise, as we would need the receipts of the payment for our accounting.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 12, 2015 at 3:33 pm

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  @snapalarm

  You can view your billing history here:

  https://wordpress.com/me/billing

  Let us know if you have any more questions :-)

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  snapalarm · Member · Feb 18, 2015 at 7:23 pm

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  The transactions are not there. The money has been drawn from our bank account and we need a receipt for the accounting. Why are the transactions not showing? The payments were made now in 2015 but at the billing history its only showing transactions from 2014.

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  pmciano · Member · Feb 18, 2015 at 9:10 pm

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  @snapalarm

  You’re correct.

  I’ve reached out to our Store Team, and as soon as the receipts are generated, I will let you know.

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  snapalarm · Member · Feb 19, 2015 at 7:39 pm

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  Ok that would be great, thank you!

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  pmciano · Member · Feb 20, 2015 at 7:14 pm

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  @snapalarm

  The receipts have been generated and can be viewed here:

  https://wordpress.com/me/billing

  Thank you for your patience, and let us know if you have any more questions :-)