Missing block previews since update

  • Unknown's avatar

    I have not been able to get block previews as I hover over a block since the last update. I used those often to guide me and it isn’t the same without them. Hopefully, WordPress is just adjusting this and will bring it back soon?

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    Many thanks for reaching out.

    It looks like wandererscompass.com is a self-hosted WordPress site with Siteground, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.

    I hope this helps.

  • Unknown's avatar

    Hello,

    Thank you for your quick response. I had already checked with my theme and host. The theme developer tested it on the default WordPress theme and noted he was not able to get block previews there either. He thought maybe WordPress was making adjustments. He doesn’t use it so he was not aware of the change until I asked him about it.

    Do you think then it is Siteground and I need to push it more with them. I used the previews daily, this started the day of the last update.

    Thanks

  • Hi there,

    > Do you think then it is Siteground and I need to push it more with them. I used the previews daily, this started the day of the last update.
    >

    Because we don’t have access to your site (we use a different version of WordPress in fact, so WordPress.com behaves a bit differently than WordPress sites on Siteground) we are not able to take a closer look.

    You may wish to try Siteground and see if they can offer WordPress support in-house, some host do and some do not so you will need to check.

    You can also get help here, in the forums for the version of WordPress that your host uses: https://wordpress.org/support/forums/

    Hope this helps point you in the right direction!

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