Missing Blog Post Title & Banner

  • Unknown's avatar
    ahealthyvariety · Member ·

    Hi there,

    I am hoping to see if someone can help me identify why I can no longer see my individual blog post titles and banners like I used to?

    On my blog post pages, I have a non-transparent header. Below that, I used to have a banner of my featured image with a dark overlay and the blog post title appeared on top of that. Now, the blog post title and featured image are missing as seen on this page below:

    https://www.ahealthyvariety.com/4-ingredient-weeknight-spaghetti-dinner/

    I controlled those features by clicking Customize > Blog > Single Post > Post Title (toggled on) > Banner Layout 2. The post title is still toggled on, but it does not appear on the webpage.

    I use Elementor for designing my website and recently updated it. I made sure that the Elementor > Settings > Hide Title feature was toggled off. But still, my blog post titles are not showing up.

    Does anyone know how I can get my blog post titles and featured image banner to reappear? Thank you for the help!

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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