Missing Comment Notifications

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  inidna · Member · Apr 22, 2015 at 5:29 am

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  I don’t know if this is related at all to why I am having this problem but last week I changed my blog theme/layout and since then I have stopped receiving notification of comments being written on my posts. I still get notifications through email but I don’t get them on the notifications panel on the WP website. I get notifications of replies/likes to the comments I post on other people’s blogs though, just none to do with my site.

  I don’t always leave my email open and so I don’t always see the comments until the following day. That’s why I much prefer getting notifications through the panel on the site. I don’t know why this happened and I don’t know what I can do to change it. Can someone help me, please?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 22, 2015 at 9:16 am

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  Hi there. Please try clearing your browser cache and cookies. Let us know if that doesn’t fix it. http://en.support.wordpress.com/browser-issues/

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  inidna · Member · Apr 22, 2015 at 9:59 am

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  Hi, I’ve done as you suggested and cleared the browser cache and cookies. I’ve already restarted my Chrome as well and there’s still no change…

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  kokkieh · Staff · Apr 22, 2015 at 10:00 am

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  You won’t see any change until the next comment. If you again get an email notification for a comment, but nothing in the notifications area, let us know.

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  inidna · Member · Apr 24, 2015 at 1:57 am

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  I’m getting the notifications again! Thanks so much for your help :)

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  kokkieh · Staff · Apr 24, 2015 at 4:59 am

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  I’m glad it’s working now. You’re very welcome :)