‘Missing contact information parameter while creating shopping cart’

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  hekragness · Member · Apr 10, 2021 at 12:52 pm

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  I’m trying to make a purchase and I keep getting this message. My contact information is indeed filled out (green check on the left hand side).

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  fstat · Staff · Apr 10, 2021 at 5:29 pm

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  Hi there,

  Our Payments team has fixed that issue and you should be able to proceed with your purchase.

  If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  hekragness · Member · Apr 10, 2021 at 6:48 pm

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  Hi! Still getting the same error message at check-out, unfortunately.

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  aleone89 · Staff · Apr 11, 2021 at 8:13 am

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  Hello there,

  Are you able to clear your browser cache for me please: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and let me know if this issue is still persisting please.

  Many thanks.