Missing Content

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  jodideangelis · Member · Jan 30, 2022 at 12:12 am

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  Hello. My whole website is missing all of its content. I assume this is due to automatic updates, which I didn’t know would erase my content. I don’t believe I have any backups since I didn’t know I needed them. Help is appreciated.
  Thanks.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Jan 30, 2022 at 6:44 am

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  What is the URL of your site as it seems you don’t have a site running on the wordpress.com platform.

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  jodideangelis · Member · Jan 30, 2022 at 5:38 pm

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  The website is https://www.jodideangelis.com/ . The only thing that is showing is a photo, and I had created the whole website before with multiple pages. I’m able to edit the site on the admin page of wordpress. The latest update was to 5.9.
  Is there a way to restore my content without a backup? Thanks for your help.

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  staff-sheva · Staff · Jan 30, 2022 at 7:04 pm

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  Hi @jodideangelis,

  I’m afraid that we can’t help directly because your jodideangelis.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.

  I hope that points you in the right direction.