Missing 'Content Options' and other issues

• 

  freedominsidethebox · Member · Apr 8, 2017 at 7:33 pm

  • Copy link
  • Add topic to favorites

  I recently switched my blog from WordPress to Bluehost and then downloaded WordPress within Bluehost. I am using all of the exact same content and the same theme as I used on my original WordPress blog. On the new one with Bluehost, ‘content options’ is not available. I’m super frustrated and feel like the features and functionality of WordPress has actually been diminished by switching to Bluehost.

  Additionally, on my inner side bar widget, my image will not display. Again, I am using the same exact link as my original wordpress blog. I even tried a few different images to see if that was the issue, but none of them are working.

  The blog I need help with is: (visible only to logged in users)

• 

  garysixtyeight · Member · Apr 8, 2017 at 7:43 pm

  • Copy link

  Hi there,

  WordPress.com contains some functionality that the self-hosted version of WordPress does not, such as the content options, related posts, and tiled galleries.

  To help bridge this functionality gap, Automattic created a plugin for self-hosted sites called JetPack which allows you to regain those features.

  Jetpack – WP Security, Backup, Speed, & Growth

  If your theme supports it, and you have installed JetPack, you should be able to use the content options:

  Jetpack

  For the image issue, can you post a link to your self-hosted site so I can try to see what’s happening?

• 

  freedominsidethebox · Member · Apr 9, 2017 at 4:38 am

  • Copy link

  I do have JetPack installed and the Custom Options still does not show up. I am using the same theme as I had under wordpress though, so I feel like the theme does support it.

  My link is here:

  Homepage

  It’s the little square on the right hand side under “about me” that isn’t showing up.

• 

  justjennifer · Member · Apr 9, 2017 at 5:07 am

  • Copy link

  Hey there, you’ve posted your question in the forums for sites hosted on WordPressdotcom.

  If you’ve installed jetpack, odds are you need help with a site using the WP (org) software. Help for self-hosted sites using WP (org) can be found over at https://wordpress.org/support/

  Besides the resources that @garysixtyeight pointed you to, you can also find the jetpack Support FAQ at https://jetpack.com/support/ and there’s a forum for jetpack issues at https://wordpress.org/support/plugin/jetpack

  If you don’t have a username on the ORG forums, you can register one on that page.

  For clarity about the difference between WP (org) and WordPressdotcom (where we are), you’ll want to read this Support doc: https://en.support.wordpress.com/com-vs-org/

  Good luck and best wishes.

• 

  garysixtyeight · Member · Apr 9, 2017 at 5:15 am

  • Copy link

  I had a look at the themes code, the self-hosted version does not currently support JetPack’s content options.

  If you need support for modifying the theme to support the content options, please try posting a thread at https://wordpress.org/support/theme/gateway

  The self-hosted, third-party theme by Rescue Themes is outside the control of WordPress.com/Automattic

  For the image widget, you appear to have entered a url to a Facebook post rather than to the image itself.

  You’re using:
  https://www.facebook.com/photo.php?fbid=3753712882101&set=a.1354251137057.112505.1254784779&type=3&size=1536%2C1536

  The correct url to the image should probably be:

  https://scontent-amt2-1.xx.fbcdn.net/v/t1.0-9/59643_3753712882101_1535410877_n.jpg?oh=b4caccb615d4daa3a26b5a6f598023f0&oe=599117EE

  If you need further help with your self-hosted site, please create a thread on the WordPress.rg forums.