Missing features and functions from the purchased theme "Arcade"

• 

  stargoddessalchemy · Member · Jan 6, 2017 at 10:49 am

  • Copy link
  • Add topic to favorites

  Hi There,

  I purchased the Arcade Theme from the WordPress back in 2015. Recently, I changed the original domain wordpress web address. Since then, a few features and functions of the Arcade Theme suddenly went missing:
  – Static Front Page
  – Menus (Primary)
  – Menus (Social Links)
  – Theme (Arc Radius)
  – Theme (Header Icon)
  – Theme (Sidebar Layout)
  – Widgets (First Sidebar)
  – Widgets (Second Sidebar)
  – Widgets (Home Page Top Area)
  – Widgets (Extended Footer)
  – Widgets (Footer Notice)

  At the moment, my website is set to private (under construction), it is not visible to public. Please kindly assist me asap.

  Thank You.
  Ming

  The blog I need help with is: (visible only to logged in users)

• 

  antonyagnel · Member · Jan 6, 2017 at 3:19 pm

  • Copy link

  It looks like your account is only 2 weeks old and how come you purchased Arcade theme back in 2015? Are you sure you are on the right account?

  By the way, you can set up your theme properly by following the instructions from Arcade Theme Documentation.

• 

  thesacredpath · Member · Jan 7, 2017 at 10:32 pm

  • Copy link

  Moved to support forum.

• 

  stargoddessalchemy · Member · Jan 8, 2017 at 12:55 pm

  • Copy link

  The old domain is spectrumslove.wordpress.com
  The theme that I purchased is ‘profile’, not Arcade. Besides the missing features, when I changed my old domain address to new domain address, my home original page (static page) disappeared.

  Many thanks for your help! :)

• 

  stargoddessalchemy · Member · Jan 9, 2017 at 7:22 am

  • Copy link

  Sorry for the confusion earlier. Please close this case.

  Many thanks !