missing header

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  lizp4 · Member · Aug 27, 2013 at 8:26 pm

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  Help! My header is missing. Is this my fault or what?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 27, 2013 at 8:30 pm

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  Is the image still in your Media Library?

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  lizp4 · Member · Aug 27, 2013 at 9:34 pm

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  No, sadly, it has been lost in a couple of shuffles (new computers, etc.)

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  timethief · Member · Aug 27, 2013 at 9:46 pm

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  The header image cannot be displayed on the blog unless you upload it into your Media Library and leave it there.

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  mnmsalem · Member · Aug 27, 2013 at 9:47 pm

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  I think what she means to ask is if your header is still present in yout WordPress media library. In your dashboard, when you click on “Media”, then “Library”, is your header image still listed there?

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  timethief · Member · Aug 27, 2013 at 9:50 pm

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  Yes that’s exactly what I was asking. If the image is not in the Media Library then it’s not on WordPress.com servers and it cannot be displayed.

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  lizp4 · Member · Aug 28, 2013 at 1:11 am

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  I thought it was there. I just checked the entire library, and it is gone.

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  raincoaster · Member · Aug 28, 2013 at 2:36 am

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  Are you the only Admin of that site?

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  lizp4 · Member · Aug 28, 2013 at 3:41 am

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  No. Have a web developer. I have already asked him for a copy of it. If he doesn’t have it, I will have him build me a new one.

  Thank you for your time and trouble.

  Liz

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  kardotim · Member · Aug 29, 2013 at 11:20 am

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  I’m glad it’s working again. Please let us know if you need any further assistance!