Missing images from old posts
-
Hello
My name is Alessandro
I just find out today checking some old posts that some pics from it disappeared,I didn’t delete them from media library and didn’t reach the GB limint
Someone could help???
Thank you so much
The blog is
http://www.anextraordinaryandordinarylifeblog.wordpress.comThe blog I need help with is: (visible only to logged in users)
-
Hi Alessandro!
Can you share the links to posts on which images have disappeared? It would help us to track the problem.Good day!
-
Hi
Thank you for the help
Those are the links about the posts I know but might be more I don’t knowThank you again for the help
-
WordPress.com delivers images on your website via CDN. Looks like there is a problem with the CDN signature.
I have tagged Happiness Engineers to look into your problem. You’ll get a response from them soon.
-
-
Hi there,
FWIW while we are waiting for staff to reply, in this post https://anextraordinaryandordinarylifeblog.wordpress.com/2017/10/07/milton-keynes/ I see 7 images, including the featured image.
In this post, https://anextraordinaryandordinarylifeblog.wordpress.com/2017/09/26/bournemouth/ there are 11 images including the featured image.
So it could be something local to your browser or connection. If you are using any extensions in your browser, try disabling them or opening the browser in Private mode.
Can you try connecting from a different location?
More browser/connection troubleshooting suggestions in this guide: https://en.support.wordpress.com/browser-issues/
Let us know how that goes.
-
Hi
As soon I get the chance I will try it with wifi
Im using data at the moment,I tried to open it with different browsers but it gave me same results
Thank you for the help
I will let you know as soon I know -
-
Hi
Im never in wifi,I always use data and when using my laptop I use my phone data,I’m gonna try an Internet cafe and go on my blog to see if I can see the pics
Few weeks ago I had no problem to see the pics but today they were gone -
Hi
I just checked In an Internet cafe using wifi and i got the same problem,previous pics disappeared :(
I tried different browsers but same result -
Hi @anextraordinaryandordinarylifeblog, several of these images seem to be hosted from Facebook’s CDN rather than ours — did you embed the images from Facebook or upload them here?
-
Hi
They are pics I took with my iPhone and then uploaded on Facebook and did copy and paste on my posts
Thank you -
Hello Alessandro,
I didn’t notice that the images were delivered from FB CDN. Very sorry about that. You may need to update the URL of missing images to fix this. The old link may have expired.@supernovia Thanks for the update.
Have a nice day!
-
I understand
Thank you so much for the help guys,you have been really helpful,I appreciated it
One more thing,How can I update the URL??
Thank you -
Just like you added the image to your post. Remove the missing images and add the new image. It’s easier than updating the URL.
If possible, upload the images to your blog and use it, instead of copying from FB. The current scenario may happen again if images from FB are used.
Hope this helps!
-
I will do it like you said
Thank you so much
Just out of curiosity,how do you update the URL ?? :) -
-
@anextraordinaryandordinarylifeblog I agree with @achyuthajoy here.
If those missing images are the ones linked to from FB, then it would be better to upload those images to your own site’s Media Library and reinsert them in your posts. That way you are not dependent on FB displaying those images for you.
-
- The topic ‘Missing images from old posts’ is closed to new replies.
WordPress.com Forums 